Privacy Policy
ENGLISH
11.1 Providing personal information collected as part of distance selling is obligatory. This information is necessary for the processing and delivery of orders as well as drawing up invoices. A lack of information leads to the automatic rejection of the order.
In accordance with Law no. 78-17 of 6 January 1978, the French Data Protection Act, the processing of personal information collected on the Website is the subject of a declaration to the French National Commission for information technology and civil liberties (la Commission Nationale de l'Informatique et des Libertés) under no. 1698925v0.
11.2 Use and Transmission of your Personal Data
In order to ensure the processing, monitoring and archiving of Purchaser orders on the Website, LWJJWL must necessarily process the Client’s personal data. The data processed is sent to LWJJWL, and where applicable to partners concerned, according to the terms and for the following objectives:
Order management by LWJJWL
The provision of personal data collected for the purposes of distance selling is obligatory for the confirmation and approval of any order as well as its monitoring and dispatch. In their absence, an order cannot be processed.
This data may be transmitted to LWJJWL’s technical service providers, with the sole objective of the correct performance of orders, or to draw up statistics.
Dispatch of commercial information:
Depending on the choices made by the Clients, his or her personal data may be transmitted to LWJJWL’s partners.
Unless opposed, the Client may receive commercial information from third party companies that are partners of LWJJWL by post.
Furthermore, if the Client has ticked the square provided for this purpose, he or she is informed that it may also receive information, by e-mail, from these partners.
With the express agreement of the Client when his or her personal data is collected, LWJJWL reserves the right to transmit his or her data to commercial partners.
The Client may receive from LWJJWL and/or where applicable from its partners e-mails or SMS containing information on LWJJWL’s products and activities.
The Client maintains the right to later refuse such communication by expressing his or her refusal by e-mail by clicking on the relevant heading on the Website.
11.3 Right to access, modify, oppose and remove
In all cases, the Client has a right to access, modify, oppose and remove personal data concerning him or her by writing to the following address:
care@lwjjwl.com mentioning his or her surname, first name, e-mail and address.
In accordance with the regulations in force, any request must be signed and accompanied by a photocopy of an identity card bearing the signature of the applicant and specifying the address to which the response must be sent. An answer will then be sent to the Client within a period of 2 months following receipt of the application.
11.4 Cookies
11.4.1 When visiting the website, information on the Client’s browsing of the Website may be stored in “cookies” installed in the computer or the Client’s mobile termination, depending on the choices expressed concerning cookies which can be modified at any time.
Cookies are alphanumeric identifiers that are transferred on to the Client’s hard drive by your internet browser, to allow the system to recognise the Client's browser and offer adapted services.
Cookies are used by Re-SEE to memorise Client preferences, optimise and improve the use of the Website by the Client by providing content that is more specifically adapted to his or her needs.
Cookies are used to:
Identify the Client when he or she connects to the Website.
Determine the parameters of the Client’s Internet browser, such as the type of browser used and the plug-ins installed.
Memorise the Purchaser’s “shopping cart” and purchase options.
Know what products are searched and bought on the Website by the Purchaser to offer him or her tailored suggestions. No personal data is collected as part of this activity. Only statistical data is collected and analysed for the purpose of optimising the Website.
Some cookies are installed until the Client closes the browser; others are kept for longer. Cookies are kept for a maximum duration of 15 days.
The “Help” section on the toolbar of most browsers mentions how to reject new cookies or to get a message which notifies you when they are received, or even how to deactivate all cookies.
11.4.2 Only the issuer of a cookie may read or modify the information it contains.
When you connect to LWJJWL, we may have, subject to your choices, to install various cookies in your terminal, allowing us to recognise your terminal browser throughout the duration of validity of the cookie concerned. The cookies we issue are used for the purposes described below, subject to your choices, which result from the parameters of your browser software used during your visit to our website.
Several possibilities are offered to the Client to manage cookies. Any Client configuration on the use of cookies may modify his or her Internet browser and the conditions of access to certain services requiring the use of cookies.
The Client may choose at any time to express and modify his or her choices relating to cookies, through the methods described below.
The Client may configure his or her browser software so that cookies are stored in his or her terminal or, on the contrary, that they are rejected, systematically or depending on their issuer. The Client may also configure his or her browser software so that the acceptance or refusal of the cookies is suggested to him or her regularly, before a cookie can be stored in the terminal.
11.4.3 Behaviour cookies
To date, LWJJWL does not collect or process personal “behaviour" information about the Client, such as is defined inOrder no. 2011-1012 of 24 August 2011 on electronic communication.
Any setup of behaviour cookies on the Website by LWJJWL shall first be subject to the express prior authorisation of the Client.
11.4.4 Cookie Policy
We may collect the following information:
name
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.